Grain is an AI notetaker that records, transcribes, and summarizes meetings, then delivers enriched transcripts to tools like Claude and ChatGPT for sales, customer success, and product teams.
About
Grain is an AI meeting notetaker and conversation intelligence platform that records video calls, Slack huddles, and in-person meetings, then turns them into transcripts, summaries, and shareable insights. The problem it addresses is straightforward: teams lose hours to manual note-taking, follow-up tasks, and CRM data entry after every call, and much of what was actually said never reaches the people who need it.
At a high level, Grain captures meetings either through a bot that joins the call or by transcribing the computer's audio without adding a participant. It enriches transcripts with participant and cross-meeting context, generates action items and summaries, and syncs notes to HubSpot or Salesforce. Transcripts can be exported as Markdown or pushed to AI tools such as Claude and ChatGPT, and an MCP server and API let external AI agents query the full meeting library. Grain targets small to mid-market and enterprise teams, with particular depth for sales, customer success, and product organizations.
Key Features
Pricing & Fees
- Pricing: Grain offers a free plan at $0 per seat per month; a paid tier is listed at $19 per seat per month when billed annually. The pricing page notes that upgrades add unlimited meetings and advanced AI and agent workflows; full plan details should be confirmed on grain.com.
- Free tier: A free forever plan is available, requires no credit card, and lets teams view meetings and try AI notes.
- Compliance and security: Grain states it is SOC 2 audited and GDPR compliant.
- Workspace model: Each workspace combines paid seats with free viewer seats and can be organized into teams with automatic recording and sharing rules.
- Customer-reported results: Grain cites figures from customer interviews, including more than 75% of action items handled by agents, over 8 hours saved per person weekly, and follow-up work completed three times faster.
Who It's For
Grain is built for teams whose work depends heavily on meetings, with a stated focus on small to mid-market and enterprise sales, customer success, and product teams. Typical users include account executives who want call notes synced to the CRM, customer success managers sharing client feedback across the company, and UX researchers capturing interviews in detail. The company also names use cases for agencies and consultants, hiring and recruiting teams, and remote teams that need everyone to stay aligned on what was said without attending every call.
FAQ
What is Grain?Grain is an AI notetaker and conversation intelligence platform that records video calls, Slack huddles, and in-person meetings, producing transcripts, summaries, insights, and coaching feedback that teams can share and feed to AI tools.
How much does Grain cost?Grain has a free plan at $0 per seat per month and a paid plan listed at $19 per seat per month billed annually; exact plan limits should be checked on the official site.
Does Grain require a recording bot in every meeting?No, Grain can transcribe a computer's audio without a bot joining, though it also supports video recording with a bot when a user cannot attend.
Does Grain work with CRM systems and AI tools?Yes, Grain syncs notes and properties to HubSpot and Salesforce, and it integrates with Claude, ChatGPT, Slack, Zapier, and offers an API and MCP server for AI agents.
Is Grain secure, and can data be deleted?Grain states it is SOC 2 audited and GDPR compliant, and its FAQ addresses data deletion, AI provider sharing, and recording-permission practices that users should review in detail on the official site.
Related Tutorials
View all →
Related Tools
View all →
Tactiq Tactiq is an AI meeting assistant that transcribes Google Meet, Zoom, and Teams calls live in the browser, then generates summaries, action items, and workflow automations. 
Fathom Fathom is a free-to-start AI notetaker that records, transcribes, and summarizes meetings on Zoom, Google Meet, Microsoft Teams, and Slack Huddles, and sends notes and action items to your CRM. 
Circleback Circleback is an AI meeting assistant that records and transcribes online and in-person meetings in 100+ languages, producing organized notes, action items, and automations for teams. 
Vocol AI Vocol AI is a multilingual voice collaboration platform that transcribes meetings, calls and interviews in Chinese, Japanese and English, generating summaries, topics and action items for teams. 
VOMO AI VOMO AI is a meeting notes and transcription app that turns recordings, uploads, and YouTube links into accurate transcripts, summaries, and action items in 90+ languages.