Fathom is a free-to-start AI notetaker that records, transcribes, and summarizes meetings on Zoom, Google Meet, Microsoft Teams, and Slack Huddles, and sends notes and action items to your CRM.
About
Fathom is an AI meeting assistant that records, transcribes, and summarizes conversations so participants can stop taking manual notes. It joins calls on Zoom, Google Meet, Microsoft Teams, and Slack Huddles, and it can also capture in-person conversations through its iOS app. After each call, Fathom produces a transcript, a summary, and action items, which can be delivered to an inbox or synced into other tools. The company states that Fathom is used at more than 300,000 companies, and the site notes that Fathom is now part of Superhuman.
At a high level, Fathom works by capturing meeting audio — either through a meeting bot or, in beta on Mac, without a bot — and then generating AI summaries, transcripts, and follow-up tasks. Individual use is free with no usage caps on recordings or transcriptions. Team plans add shared search across conversations, CRM synchronization with Salesforce and HubSpot, AI coaching scorecards, and access to meeting data inside ChatGPT and Claude. The product positions itself for sales, customer success, marketing, operations, HR, and product teams that need a shared record of decisions and commitments across meetings.
Key Features
Pricing & Fees
- Pricing: A Free plan for individuals includes unlimited recordings, transcriptions, instant AI summaries, clips, playlists, and call search at no cost. Premium costs $20 per user per month ($16 billed annually). Team costs $19 per user per month ($15 annually, two-user minimum) and Business costs $34 per user per month ($25 annually). Enterprise pricing is handled through sales. Paid plans carry a 90-day guarantee.
- Free tier: The individual Free plan is available free forever with no recording or transcription caps.
- Platform availability: Fathom works with Zoom, Google Meet, Microsoft Teams, and Slack Huddles, plus an iOS app for in-person meetings; bot-free capture is in beta on Mac.
- Nonprofit and startup programs: Registered nonprofits can apply for ten free seats, and startups affiliated with select VC firms and accelerators may qualify for up to two years of Fathom Team at no cost.
Who It's For
Fathom suits individual professionals who want meeting notes without a paid subscription, as well as teams in sales, customer success, marketing, operations, HR, and product management that need shared, searchable records of customer conversations. Sales representatives can use CRM sync and AI scorecards for pipeline updates and coaching. Customer success managers can surface risks and retention signals across accounts. Marketers and product teams can mine meetings for feedback and sentiment. Recruiters and executives benefit from summaries of interviews and internal syncs they could not attend live.
FAQ
What is Fathom?Fathom is an AI notetaker that records, transcribes, and summarizes meetings across Zoom, Google Meet, Microsoft Teams, and Slack Huddles, and can capture in-person meetings through its iOS app.
Is Fathom free to use?Yes, Fathom offers a Free plan for individuals that is free forever and includes unlimited recordings, transcriptions, and instant AI call summaries. Paid plans for individuals and teams start at $15 per user per month when billed annually.
Which platforms and tools does Fathom integrate with?Fathom works with Zoom, Google Meet, Microsoft Teams, and Slack Huddles, and integrates with Slack, Salesforce, HubSpot, Notion, Asana, Zapier, ChatGPT, Claude, and more, plus a public API and MCP.
How is Fathom different from Gong?Fathom is positioned as a lower-cost alternative for teams considering Gong, and the company offers Fathom Business free through the length of an existing contract plus data migration for teams switching over.
Is Fathom compliant with security and privacy standards?Fathom states it is SOC 2 Type II audited, GDPR-aligned, and HIPAA compliant, and Enterprise plans add SSO, SCIM provisioning, and custom data retention programs.
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