DocsBot AI is a platform for building custom AI chatbots and agents trained on your documentation, delivering answers and taking actions for customers and internal teams.
About
DocsBot AI is a platform for building custom AI chatbots and agents that are trained on a company's own documentation and content. It addresses two common problems at once: customers waiting for answers that already exist in help docs, and employees losing time searching internal systems for information. Instead of a generic chatbot, DocsBot grounds its responses in the source material a business uploads or connects.
The workflow has four steps: create a bot, train it by importing content, test and refine its answers, and then launch it on a website, help center, or through integrations. Training sources include websites, sitemaps, RSS feeds, WordPress, YouTube, documents, media files, Q&A pairs, and raw data, with more than 37 sources supported overall. Bots can go beyond answering by performing actions through skills, APIs, webhooks, booking, billing, and MCP connections. The company reports more than 3,000 business customers and over 75,000 users.
Key Features
Pricing & Fees
- Pricing: A Free plan is available at $0 (1 bot, 50 source pages, 100 monthly AI credits). Paid monthly plans are Personal at $49, Standard at $149, and Business at $499, with annual billing offering two months free and a 14-day money-back guarantee.
- Add-ons: Extra bots cost $19/month each, additional 10k source pages are $29/month, added team users are $19/month (Business and Enterprise plans), and monthly AI credit limits can be raised by 5k for $49/month.
- Trial and free tier: A free personal-use plan requires no credit card.
- Usage metering: AI credits start at 1x per message and can consume more for larger models and AI actions.
Who It's For
DocsBot AI suits customer support teams that want to deflect repetitive tickets and speed up resolution times, presales and marketing teams that need to engage website visitors instantly with accurate product and pricing answers, and internal teams that need faster access to company documentation. It also serves researchers and analysts who need cited, source-aware insights from large document collections, as well as developers who want to embed a trained bot or extend it via API, Zapier, Make, or MCP-connected tools.
FAQ
What is DocsBot AI?DocsBot AI is a platform for building AI chatbots and agents trained on a company's own documentation and content, used for customer support, presales chat, internal knowledge retrieval, and research.
Does DocsBot AI have a free plan?Yes, a free plan supports 1 bot, 50 source pages, 100 monthly AI credits, and 1 team user, with no credit card required to start.
How much does DocsBot AI cost?Paid monthly plans are $49 (Personal), $149 (Standard), and $499 (Business), plus add-ons for extra bots, source pages, team users, and AI credits; annual billing includes two months free.
What can DocsBot AI integrate with?It supports Slack, Messenger, WhatsApp, Telegram, Calendly, Cal.com, TidyCal, Zapier, Make, Help Scout, Stripe billing actions, CRM lead delivery, MCP connections, and a developer API.
Does DocsBot AI protect sensitive data?The platform offers privacy settings during bot setup, enterprise-grade security for internal knowledge access, and client-side PII redaction on the Business plan.
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