Chargeblast

Chargeblast

Chargeblast is a chargeback prevention and dispute recovery platform that helps ecommerce merchants deflect disputes, fight friendly fraud, and win representment cases automatically.

Tags
SAASai-customer-serviceai-for-finance
Last Updated Nov 10, 2026
Chargeblast screenshot

About

Chargeblast is a chargeback prevention software platform built for online merchants who lose revenue to payment disputes and friendly fraud. A chargeback occurs when a customer contests a charge with their bank, and merchants that lose these disputes face lost sales, fees, and potential processing-account risk. Chargeblast addresses this problem by combining automated dispute alerts, real-time deflection, and post-dispute recovery in a single service.

The platform works across three core areas: Alerts, Deflection, and Recovery. Alerts notify merchants of incoming disputes so refunds can be issued before a chargeback is filed; Deflection uses real-time dispute flows with liability shift to stop chargebacks before they land; and Recovery covers representment, where Chargeblast assembles evidence and submits dispute responses on the merchant's behalf. The company states that its service is used by Shopify and Stripe merchants, and it also offers managed refund handling and PayPal dispute support.

Key Features

Chargeback Alerts (including Embedded Alerts): Notifies merchants when a cardholder initiates a dispute so action can be taken before the chargeback is finalized, reducing lost revenue and associated fees.
Real-time Deflection: Intercepts disputes as they happen and resolves them through refund-based deflection with liability shift, preventing the dispute from becoming a formal chargeback.
Chargeback Recovery and Representment: Handles disputes after they are filed, using AI-assisted evidence assembly to build and submit representment responses.
Managed Refund Service: Offers hands-on handling of refunds so merchants can resolve would-be disputes without dedicating internal staff time.
PayPal Dispute Support: Extends dispute management beyond card networks to cover PayPal dispute workflows.
Receipts: Provides receipt functionality that supports evidence gathering for dispute responses.
Integrations: Connects with payment processors and ecommerce platforms, including support oriented toward Shopify and Stripe merchants.

Pricing & Fees

  • Pricing: Not publicly listed on the pages we reviewed; check the official site for current plans. The site indicates separate pricing pages for Alerts, Representment, and Real-time products.
  • Demo availability: Merchants can book a demo through the official site before committing to a plan.
  • Comparison resources: Chargeblast publishes comparison pages against alternatives such as Chargeflow, Chargeback.io, and Stripe Radar.
  • Free tools: The site offers public utilities including a BIN Lookup and an MCC Lookup for card and merchant category research.

Who It's For

Chargeblast is aimed at ecommerce merchants and payment operations teams that process card payments and want to reduce chargeback losses without building an in-house dispute team. Typical users include Shopify store owners, Stripe merchants, subscription businesses dealing with friendly fraud, and finance or risk staff who need automated representment and refund handling. It also suits agencies and service providers; the company runs reseller and affiliate partner programs for those serving merchant clients.

FAQ

What is Chargeblast?Chargeblast is a chargeback prevention and dispute recovery platform that helps online merchants deflect disputes before they become chargebacks and fight disputes they choose to contest.

How much does Chargeblast cost?Pricing is not publicly listed on the pages we reviewed; the official site has a pricing page covering its Alerts, Representment, and Real-time products, and merchants can book a demo for details.

Which platforms does Chargeblast integrate with?Chargeblast states it is trusted by Shopify and Stripe merchants and maintains an integrations page covering payment processors, ecommerce platforms, and workflow tools.

Does Chargeblast only prevent chargebacks, or can it also fight them?It does both: real-time alerts and deflection stop disputes before they are filed, while its recovery and representment services respond to disputes already in progress using AI-assisted evidence.

Does Chargeblast handle PayPal disputes?Yes, the platform includes dedicated PayPal dispute handling alongside its card-network alert, deflection, and recovery products.