Userpilot is a no-code product growth platform that helps SaaS teams onboard users, drive feature adoption, and improve retention with in-app guidance, analytics, and AI automation.
About
Userpilot is a no-code product growth platform aimed at software teams that struggle to turn new signups into active, retained users. It addresses a common gap in product-led SaaS: teams ship features, but users never discover or adopt them. Userpilot combines in-app engagement, product analytics, user feedback, and session replay in one platform so teams can understand user behavior and then act on it directly inside their product.
The platform works by letting non-technical team members build onboarding flows, tooltips, banners, surveys, and resource centers without writing code, while its analytics layer tracks events, funnels, paths, and cohorts automatically. An AI component called Agent Lia analyzes product data, generates content, and executes actions, and an MCP Server connects Userpilot data to external AI tools such as ChatGPT, Claude, Cursor, and Copilot. The company, Userpilot, states that more than 1,200 companies use the platform, and it positions itself around speed, simplicity, and security for product, UX, customer success, marketing, and engineering teams.
Key Features
Pricing & Fees
- Pricing: Plans start at $299/month for the Starter tier (up to 2,000 monthly active users), the Growth plan begins at $849/month, and Enterprise pricing is available by contacting sales.
- Free trial: A free trial and a "Get Started Free" option are offered on the site.
- AI add-on: Agent Analytics is available as an add-on for Growth and Enterprise plans, with 5,000 free AI session analyses included.
- Security: Userpilot reports SOC 2 Type II, GDPR, and HIPAA compliance.
- Scale: Growth plans include 100k free emails per month, 5k free session replays per month, and 3-year data retention.
Who It's For
Userpilot is built for SaaS and software teams that need to improve activation, feature adoption, and retention without depending on engineering time. Product managers use it to launch and measure features, customer success teams use it to scale onboarding and reduce churn, and UX designers use replay and analytics data to back design decisions. Growth and product marketers run behavior-triggered email and in-app campaigns, while engineers appreciate that flows can be built without dev tickets. Typical use cases include user onboarding, self-serve support, feature launches, churn prevention, and identifying expansion revenue opportunities.
FAQ
What is Userpilot?Userpilot is a no-code product growth platform that combines in-app engagement, product analytics, user feedback, and session replay to help teams onboard users, drive feature adoption, and boost retention.
How much does Userpilot cost?The Starter plan costs $299 per month for up to 2,000 monthly active users, the Growth plan starts at $849 per month, and Enterprise pricing is custom; a free trial is available.
Which platforms and tools does Userpilot integrate with?Userpilot works across web and mobile and offers CRM integrations, data warehouse sync, and an MCP Server that connects to AI tools such as ChatGPT, Claude, Cursor, and Microsoft Copilot.
Does Userpilot require coding to build onboarding flows?No, in-app onboarding flows, tooltips, and surveys are built without code, so non-technical team members can create and iterate on them without developer involvement.
Is Userpilot compliant with data privacy standards?Yes, Userpilot states SOC 2 Type II, GDPR, and HIPAA compliance, and its session replay feature includes automatic data masking.
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