Quo (formerly OpenPhone) is a shared business phone system for small teams, combining calling, texting, call routing, CRM sync, and the Sona AI agent that answers when your team can't.
About
Quo, formerly known as OpenPhone, is a shared business phone system aimed at small and mid-sized businesses. It addresses a common problem for growing teams: customer calls and texts scattered across personal phones, missed after-hours leads, and no shared record of conversations. Quo brings every call, text, and customer interaction into one shared workspace that the whole team can see.
The product works across iOS, Android, macOS, Windows, and the web, and lets a business set up a new local or toll-free number in minutes or port an existing number for free. Teams share one number, route incoming calls to the right person, and use the Sona AI agent to answer calls and capture details when no one is available. Recorded calls return as transcribed summaries, and integrations keep data in sync with CRMs and other tools. The company states that more than 90,000 businesses use the platform.
Key Features
Pricing & Fees
- Pricing: Three subscription tiers billed per user per month: Starter at $19, Business at $33, and Scale at $47. Annual billing discounts Starter to $15 per user per month.
- Free trial: A 7-day free trial is available, cancelable at any time.
- AI call credits: Every plan includes 1,000 free automation credits (10 calls); one call costs 100 credits, and larger credit tiers range from $25/month for 4,000 credits up to $199/month for 60,000 credits.
- Number porting: Businesses can port existing numbers from any provider for free, with step-by-step guidance and priority support during the transfer.
- Coverage: Calling and messaging are included for US and Canadian numbers.
Who It's For
Quo is built for small businesses and teams that need a shared phone presence rather than individual lines. Typical users include home service businesses such as HVAC, plumbing, and roofing companies, law firms, property managers, healthcare practices, and education providers. It also serves sales, support, and operations teams at startups and franchises. The platform suits any organization that misses leads after hours or needs calls, texts, and CRM records kept in one synchronized place.
FAQ
What is Quo (formerly OpenPhone)?Quo is a shared business phone system for small businesses that combines calling, texting, call routing, and AI answering through its Sona AI agent.
How much does Quo cost?Plans start at $19 per user per month for Starter, with Business at $33 and Scale at $47; annual billing reduces Starter to $15 per user per month. A 7-day free trial is available.
Can I keep my existing phone number?Yes, Quo ports numbers from any provider for free, with step-by-step guidance, priority support during the switch, and minimal service disruption for most customers.
Does Quo work with CRMs and AI tools?Quo integrates with HubSpot, Salesforce, Pipedrive, Zoho CRM, Slack, Zapier, and others, and offers one-click Claude and ChatGPT connectors plus a public MCP server and API.
What platforms does Quo run on?Quo is available on iOS, Android, macOS, Windows, and the web.
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