Missive is a collaborative team inbox that turns shared email, chat, SMS and social messages into assignable tasks, with built-in automation and an AI assistant.
About
Missive is a team inbox application built for companies whose work runs through email. Standard email clients were designed for individual use, which forces teams to forward messages, copy people in, and guess who is handling what. Missive addresses this by letting multiple people work inside the same inboxes with clear assignments, internal discussions, and shared task tracking.
At a high level, Missive combines shared and personal inboxes for email, SMS, and social channels in one workspace. Team members can comment on a conversation before it is sent, assign emails as tasks with due dates, and automate repetitive work with rules. The company reports that more than 6,500 companies use the product daily, and it lists accounting, law, real estate, and logistics among its target industries. An AI assistant is included that gathers conversation context before drafting replies and can connect to external tools such as Stripe or a CRM through MCP.
Key Features
Pricing & Fees
- Pricing: Three paid tiers billed yearly — Starter at $14 per user/month, Productive at $24 per user/month, and Business at $36 per user/month, with a 20% discount for annual billing. Monthly billing is also available.
- Free trial: A 30-day free trial is offered with no credit card required, after which teams can upgrade.
- Plan limits: Starter supports up to 5 users, Productive up to 50, and Business unlimited users; integrations, API and MCP access, and analytics unlock on higher tiers.
- Cross-platform: Missive can be downloaded on multiple devices, and its review footprint averages 4.8 across more than 1,000 reviews.
Who It's For
Missive is aimed at small and mid-sized teams whose operations depend on shared inboxes. Typical users include customer support and sales teams handling inbound email, accounting and law firms coordinating client correspondence, and real estate or logistics companies managing high message volume. It also suits professional services firms, contracted service providers, and school or operations administrators who need delegation and clear ownership of conversations. A founder or office manager who currently forwards emails between staff members is the core scenario the product is designed to replace.
FAQ
What is Missive?Missive is a collaborative inbox app that lets teams manage shared email, SMS, and social media messages together, with internal comments, task assignment, and workflow automation.
How much does Missive cost?Paid plans start at $14 per user/month (Starter, billed yearly), with Productive at $24 and Business at $36 per user/month; a 30-day free trial requires no credit card.
Which platforms and services does Missive integrate with?It works with Gmail, Google Workspace, Outlook, and IMAP for email, plus more than 25 apps including WhatsApp, Instagram, SMS via Twilio, HubSpot, ClickUp, Dialpad, Dropbox, Google Drive, and Zoom.
How does Missive compare to alternatives like Front or Hiver?Missive publishes direct comparison pages against Front, Gmelius, Help Scout, Helpwise, Hiver, Office 365, Shortwave, Slack, Spark, and Superhuman on its website for teams evaluating options.
Does Missive offer AI features?Yes, its AI assistant supports models from Anthropic, OpenAI, and Gemini for drafting, summarizing, and translating, and it can connect to tools like Stripe, Notion, or Linear through MCP.
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