Meituan
4.0Meituan is a Chinese technology-retail company whose super app connects consumers with food delivery, local services, and retail, powered by logistics and AI-driven dispatch.
About
Meituan is a Chinese technology-retail company that operates one of the country's largest local-life platforms, best known for food delivery alongside hotel booking, travel, entertainment, and on-demand retail services. It addresses a practical problem: connecting consumers with nearby restaurants, stores, and service providers while managing the complex logistics of fulfilling those orders in real time.
Founded in March 2010, Meituan describes its strategy as "retail plus technology" and its mission as helping people "eat better, live better." The company drives digital upgrades on both the demand and supply sides of service and goods retail, working with merchant partners to deliver quality services to consumers. Meituan has been listed on the Hong Kong Stock Exchange since September 20, 2018, and continues to invest in new technologies, including drone delivery networks and algorithm-driven dispatch. Its main consumer apps include Meituan, Meituan Waimai (food delivery), and Dianping, the review and local-services platform.
Key Features
Pricing & Fees
- Pricing: Not publicly listed on the pages we reviewed; check the official site for current plans. As a consumer marketplace, most services are priced per order rather than by subscription.
- Platform availability: Available through the Meituan app, Meituan Waimai app, and Dianping app, with the corporate site offered in Simplified Chinese, Traditional Chinese, and English.
- Corporate responsibility: The company runs public-welfare programs including rural children's playgrounds, the Meituan Charity Foundation, and the Green Mountain Technology Fund, plus initiatives on green consumption and rural revitalization.
- Listed company: Meituan trades on the Hong Kong Stock Exchange (listed September 20, 2018) and publishes investor-relations materials on its corporate site.
Who It's For
Meituan serves primarily consumers in China who want food, groceries, and local services delivered or booked quickly through one app. Restaurant and retail merchants use it to reach nearby customers and manage online operations, while delivery riders use its platform for flexible work. Travelers use Meituan and Dianping for hotel bookings, attraction tickets, and trusted reviews. The corporate site also serves journalists, investors, job seekers, and researchers looking for official news, disclosures, and social-responsibility information.
FAQ
What is Meituan?Meituan is a Chinese technology-retail company founded in March 2010 that runs a local-life super app covering food delivery, retail, hotels, travel, and other services, and it has been listed on the Hong Kong Stock Exchange since 2018.
Is Meituan free to use?Consumers generally pay per order rather than a subscription fee; specific pricing is not publicly listed on the pages reviewed, so check the official app or site for current details.
Which apps and platforms does Meituan offer?The company operates the Meituan app, the Meituan Waimai food-delivery app, and the Dianping review app, with its corporate website available in Simplified Chinese, Traditional Chinese, and English.
Does Meituan use AI or automation?Yes. Meituan invests in technology including algorithmic order dispatch, algorithm-disclosure pages on its site, and drone delivery networks such as the low-altitude route network operating in Shanghai's West Bund area.
How does Meituan handle rider welfare and food safety?The company publishes rider-protection and algorithm-transparency information, holds annual labor-rules consultation meetings, rewards riders for good deeds, and runs food-safety programs such as its "trusted delivery" seven-point initiative.