Kai by Tettra

Kai by Tettra

Kai by Tettra is an AI question-answering bot that searches a company's internal knowledge base and answers repetitive team questions instantly in Slack and Tettra.

Tags
SAASai-knowledge-managementai-chatbotai-customer-serviceteam-productivity
Last Updated Nov 10, 2026
Kai by Tettra screenshot

About

Kai by Tettra is the AI-powered answering bot inside Tettra, an internal knowledge base and knowledge management platform. It addresses a common workplace problem: subject matter experts and managers spend hours each week answering the same questions in Slack. When a teammate asks a question in Tettra or Slack, Kai searches the team's curated content and returns an answer immediately.

Tettra, made by Tettra, Inc., lets teams build this knowledge base from scratch with its editor or by importing existing material from Google Docs, Notion, and local files. The AI component, Kai, is trained on that content so answers reflect what the organization has actually documented. If Kai cannot locate an answer, it helps route the question to a person who can respond. Beyond answering, Tettra supports knowledge maintenance workflows such as page verification, stale-page reports, and suggested-edit approvals, so the content Kai relies on stays current and trustworthy.

Key Features

AI answers in Slack and Tettra: Kai responds to questions asked in Slack channels, direct messages, or within Tettra, drawing only on the team's own knowledge base content.
Content import from existing tools: Teams can seed the knowledge base using Google Docs, Notion pages, PDFs, and other local files instead of writing everything from scratch.
Fallback to human experts: When Kai cannot find an answer in the documented content, it helps identify the right person on the team to answer the question.
Knowledge verification workflows: Subject matter experts can periodically verify important pages, and Tettra provides reports for stale, unowned, and missing content.
AI page tagging and FAQ generation: The platform can automatically tag pages and generate FAQ content, reducing manual upkeep of the knowledge base.
Slack answer mining: Kai can surface and reuse answers that already exist in Slack conversations, capturing tribal knowledge into reusable pages.
Usage analytics: Admins can view team usage analytics to see how the knowledge base and AI answers are being used.

Pricing & Fees

  • Pricing: The Scaling plan costs $8 per user per month (billed monthly, 10-user minimum) and includes AI features, the Slack AI bot, Google Workspace integration, usage analytics, and API access. An Enterprise plan with custom pricing adds SSO, SCIM provisioning, hands-on training, and custom reporting. Annual billing offers roughly 20% off, and per-user discounts apply above 250 licenses.
  • Free trial: A 30-day free trial is available with no credit card required and all features included.
  • Discounts: Non-profit and educational institutions can request discounted pricing, and participating in the customer testimonial program unlocks additional savings.

Who It's For

Kai by Tettra is designed for teams that lose time to repetitive internal questions. Customer support teams use it so agents can reply to customers with fast, accurate answers. Growing companies use it to remove knowledge bottlenecks as headcount expands. Marketing agencies use it to deliver consistent service across every client account. Operations, HR, and even law firms also appear among its target use cases, wherever documented procedures and onboarding knowledge need to be findable and current.

FAQ

What is Kai by Tettra?Kai is the AI-powered bot in Tettra's knowledge management platform that searches a company's internal knowledge base and instantly answers team questions in Slack and Tettra.

How much does Kai by Tettra cost?The Scaling plan is $8 per user per month with a 10-user minimum, while the Enterprise plan uses custom pricing negotiated with sales; a 30-day free trial requires no credit card.

Which tools does Kai by Tettra integrate with?Tettra integrates with Slack (sign-in, notifications, and AI answers in channels and DMs), Google Workspace for training on Google Docs, and Zapier, and it offers API access.

What happens if Kai cannot answer a question?When Kai cannot find an answer in the knowledge base, it helps identify the right person on the team who can answer, so questions do not go unresolved.

How does Tettra keep AI answers accurate?Tettra relies on curated, verified content, with verification workflows, stale-page and unowned-content reports, and suggested-edit approvals that keep pages current.