Dagmor is web-based call-quality software for recorded business calls. It transcribes calls, checks them against the supplied campaign brief, brings evidence-linked risks and quality issues to a human reviewer, and leaves final judgement with a person.
About
Dagmor is a web-based call quality software designed specifically for recorded enterprise phone calls. Instead of manually listening to hours of audio, your team gets automated transcription of every call, systematic checks against the campaign briefs you provide, and clearly flagged risks and quality issues—each accompanied by supporting evidence from the transcript. Crucially, Dagmor submits these findings to human reviewers, who always make the final judgment, keeping people in control of every decision.
Key Features
Pricing & Fees
- Pricing: Every recorded minute costs 4 cents, covering both Dagmor Calls and Analysis; each campaign is rounded to the nearest euro with no bands, bundles or minimum charge. Example tiers: 100 minutes €4, 500 minutes €20, 2,000 minutes €80, 10,000 minutes €400.
- Free trial: The first campaign to try is €0 upfront, with setup and a results review included; no payment card or automatic order. Stop after it and owe nothing, or start a second campaign and pay the agreed price for the first.
- Pay one campaign behind: Work, price and delivery date are agreed before processing starts, and nothing extra is processed or charged without agreement.
- Data retention: Dagmor removes its audio copy after processing; written evidence normally stays for six weeks unless otherwise agreed, so keep your original recordings for disputed wording.
- Platform availability: Web-based service for completed enterprise call recordings, including a free call-sampling calculator to compare costs against manual review.
Who It's For
Dagmor suits customer service and contact center managers, telesales QA specialists, compliance and risk officers, and operations teams at organizations that handle large volumes of recorded calls and need consistent, auditable quality and compliance reviews without overwhelming their staff.
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