About

Carepatron is a healthcare practice management and electronic health record (EHR) platform that consolidates scheduling, client communication, telehealth, clinical documentation, and billing into a single system. It is designed to reduce the administrative workload that pulls clinicians away from patient care: while a session is running, the platform can draft the clinical note, send appointment reminders, and follow up on unpaid invoices automatically.

The product positions itself as a complete back-office replacement for independent and group practices. Clinicians book clients through online scheduling with automated reminders, hold in-person or telehealth sessions with the client's chart on screen, document visits with an included AI scribe, and then invoice, collect payments, and manage insurance claims without switching tools. Carepatron states that it supports more than 100,000 clinicians across 120+ countries in 24 languages, and it markets itself to behavioral health, medical, allied health, and wellness professions.

Key Features

Scheduling and online booking: Clients choose and confirm appointment times themselves, and automated reminders are credited by the vendor with reducing no-shows by 40%.

Telehealth and in-session notes: Video visits are built into the appointment itself, with the client's history and notes available alongside the call, and group telehealth is available on higher plans.

AI Scribe for clinical documentation: An AI scribe drafts the clinical note before the session ends so the clinician can review, sign, and finish documentation the same day; it is included at no extra cost.

Client messaging: Secure in-platform messaging plus SMS and email, with reminders, intake forms, and payment nudges sent automatically in the background.

Treatment planning: Clinicians can set goals, track progress over time, and use ePrescribing within the client record.

Billing and payments: Invoicing, online payments, and insurance claim management are handled inside the platform, with automatic follow-ups on overdue invoices.

Practice management and reporting: Reporting and data tools, roles and permissions (Advanced plan), white labeling, an integrations and API offering, and compliance features including HIPAA support round out the platform.

Pricing & Fees

Pricing: A free plan is available at $0, and paid plans are Plus at $15.50/month and Advanced at $19.50/month (discounted from $31 and $39) when billed with a 50%-off promotional offer for six months; yearly billing carries a 20% discount. Promotional pricing may change, so confirm current rates on the official site.
Free tier: The free plan includes unlimited clients, telehealth, a client portal, automated online payments, the AI scribe and note taker, 1GB of storage, 1M AI tokens, and 1K tasks.
Free trial: A 14-day free trial of the paid features is available without a credit card.
Compliance: The vendor states the platform is HIPAA compliant along with additional accreditation standards, and advertises a 4.8 rating on G2 and Capterra.

Who It's For

Carepatron is aimed at healthcare practitioners who want one system instead of several disconnected tools. Typical users include psychotherapists, mental health counselors, clinical psychologists, speech-language pathologists, occupational therapists, medical doctors, and wellness practitioners — the vendor's published customer stories span solo practices and growing teams in the United States, Canada, New Zealand, and Singapore. It suits practices that need online booking, telehealth, AI-assisted note writing, and insurance billing together, particularly solo clinicians or small teams without dedicated administrative staff.

FAQ

What is Carepatron?Carepatron is an all-in-one healthcare practice management and EHR platform covering scheduling, client messaging, telehealth, clinical documentation with an AI scribe, treatment planning, and billing.

Does Carepatron have a free plan?Yes, Carepatron offers a permanent free plan with unlimited clients, telehealth, a client portal, and the AI scribe, plus a 14-day free trial of paid features that requires no credit card.

How much does Carepatron cost?At the time of review, paid plans started at $15.50 per user per month for Plus and $19.50 for Advanced under a promotional 50% discount for six months; check the official site for current pricing.

Does Carepatron integrate with other tools?Yes, Carepatron provides an integrations offering and a public API for connecting to external tools, and the Advanced plan adds a Google Analytics integration.

Is Carepatron compliant with healthcare privacy standards?The vendor states the platform is HIPAA compliant and accredited against additional compliance standards worldwide; practices should verify the specifics relevant to their jurisdiction.

About

Key Features

Pricing & Fees

Who It's For

FAQ

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