Quickchat AI builds custom AI agents that resolve customer support and sales conversations across websites, helpdesks, and messaging apps using your own knowledge base.
About
Quickchat AI is a platform for building custom AI agents that handle customer support and sales conversations. Rather than only producing replies, its agents read a company's documentation, perform defined actions, and operate across a website, helpdesk, and popular messaging channels.
Setting up an agent follows four steps: describe the AI's identity, add knowledge sources, configure custom actions, and go live. Conversations arrive in a shared inbox where staff can review exchanges, take over through human handoff, and collect insights such as sentiment and resolution analysis. The platform supports customer support, sales and lead generation, ecommerce, and internal IT helpdesk use cases, and the company states that no customer data is used to train language models or shared with outside parties.
Key Features
Pricing & Fees
- Pricing: A free plan for personal, non-commercial use includes 50 AI credits and 50 knowledge base articles per month. Paid plans start at $9/month (Starter), with Basic at $29, Essential at $99, Professional at $299, Business at $999, and an Enterprise tier priced from $0.50 per resolution starting at 2,000 resolutions per month. Annual billing offers roughly 17% off.
- Free tier and trial: A free tier and a no-credit-card signup are available, and the company says agents can be live the same day.
- Answer traceability: Each AI response can be inspected with a "why AI said that" view, along with per-conversation sentiment, resolution, and topic analysis.
- Privacy posture: The vendor states it performs no LLM training on customer data and no data sharing with external parties, describes itself as EU-ready under GDPR, and lists ISO and SOC 2 certifications as in progress.
Who It's For
Quickchat AI is aimed at support teams that want to reduce ticket volume and response times, sales and marketing teams qualifying leads, Shopify and other ecommerce merchants guiding shoppers and recovering carts, and IT departments running internal helpdesks. Larger organizations can use the Enterprise tier with custom development, tailored reporting, and dedicated account management. Individual plans also exist for personal, non-commercial experimentation.
FAQ
What is Quickchat AI?Quickchat AI is a platform for building custom AI agents that resolve customer support and sales conversations by reading a company's knowledge base, taking configured actions, and operating across websites, helpdesks, and messaging apps.
How much does Quickchat AI cost?Pricing ranges from a free personal plan to paid tiers from $9 to $999 per month, plus an Enterprise option starting at $0.50 per resolved conversation with a 2,000-resolution monthly minimum.
Which channels and tools does Quickchat AI integrate with?It deploys to website chat, WordPress, WhatsApp, Messenger, Instagram, Discord, Telegram, and ChatGPT and Claude integrations, and connects with Shopify, Intercom, HubSpot, and Zendesk.
How does Quickchat AI handle privacy and compliance?The company states there is no language-model training on customer data, no data sharing with external parties, GDPR readiness, and ISO and SOC 2 certifications currently in progress.
Can a human take over from the AI agent?Yes, all conversations appear in a shared inbox where team members can assign chats to themselves and continue them directly when human involvement is needed.
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