Writer is an enterprise AI agent platform that helps marketing, sales, and support teams produce on-brand, compliant work at scale with AI agents.
About
Writer (writer.com) is an enterprise AI agent platform aimed at marketing, sales, and support teams that need to produce large volumes of on-brand, compliant content and workflow automation. Instead of a chat tool that answers one prompt at a time, Writer positions itself as a platform where teams delegate whole tasks to AI agents that carry company context, terminology, and style standards.
The platform combines a Knowledge Graph that stores company information, Playbooks that encode repeatable workflows, and Connectors that link agents to systems such as Salesforce, Snowflake, Adobe, Microsoft 365, and Google Workspace. Writer also develops its own models (the Palmyra family) through its in-house AI research group and offers AI Studio for building custom agents and workflows. The company states that Fortune 500 companies use the platform, and it targets regulated industries with security and compliance features such as SOC 2 Type II, HIPAA (BAA), and GDPR/CCPA support.
Key Features
Pricing & Fees
- Pricing: Writer offers a free 14-day Starter trial (no credit card required) and a paid Enterprise plan priced by contacting sales; per-seat prices for Enterprise are not publicly listed on the pages we reviewed.
- Starter plan limits: Up to 5 users, 5 playbooks, 3 scheduled routines, 3 active connectors, 50 GB of storage in a single Knowledge Graph, and one team personality profile.
- Enterprise plan: Adds unlimited users, playbooks, connectors, and cross-team workflows, SAML SSO, SCIM provisioning, audit logs, and full AI Studio access.
- Security: The platform lists 256-bit AES and SSL/TLS encryption, SOC 2 Type II, a BAA for HIPAA compliance, and a DPA covering GDPR and CCPA.
Who It's For
Writer is built for mid-size and large organizations, particularly in financial services, healthcare and life sciences, retail and consumer goods, and technology. Typical users include marketing teams that need to scale on-brand campaign and content production, sales teams that personalize approved materials and prepare for customer calls, and support teams handling inbound responses. IT and security teams are also a stated audience, since the platform emphasizes governance, observability, and integration with existing identity and security stacks. Small teams can start with the free Starter trial, but the product is oriented toward enterprise deployments.
FAQ
What is Writer?Writer is an enterprise AI agent platform that marketing, sales, and support teams use to create on-brand content, automate workflows, and personalize work with AI agents grounded in company knowledge.
Does Writer have a free plan or trial?Writer offers a 14-day free trial of its Starter plan with no credit card required; ongoing use requires the Starter or Enterprise plans.
What systems does Writer integrate with?Writer connects to Salesforce, Snowflake, Adobe, Microsoft 365, Google Workspace, HubSpot, Slack, Gong, Webflow, Contentful, ZoomInfo, and PitchBook, among other enterprise data sources.
How much does Writer cost?The Starter plan is available via free trial, but published pricing details are limited; the Enterprise plan is quoted through the sales team, so buyers should check writer.com for current terms.
How does Writer handle data privacy and security?The company lists 256-bit AES and SSL/TLS encryption, SOC 2 Type II certification, a BAA for HIPAA, and a DPA for GDPR and CCPA compliance, along with granular access controls and audit logs.
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