TaxTim is a South African online tax filing assistant that guides taxpayers through SARS returns step by step, links to eFiling, and helps maximise refunds.
About
TaxTim is an online tax filing service built specifically for South African taxpayers who need to complete and submit returns to SARS, the South African Revenue Service. It replaces confusing tax forms with plain-language questions, so users can file correctly without prior tax knowledge, while built-in checks look for deductions that increase a refund.
The product, operated by Human Robot Pty Ltd and based in Cape Town, follows a three-step process: a user registers for free and links their SARS eFiling profile, TaxTim imports their tax data automatically, and once the user adds any extra income or expenses, TaxTim submits the return directly to SARS. The company states it has been used by more than 500,000 South African taxpayers since it started in 2011, and it is supported by a SARS-registered tax practitioner. An AI assistant called TimAI answers questions instantly, and human tax experts are available for extra support.
Key Features
Pricing & Fees
- Pricing: Packages start from R249 for an ITR12 individual income tax return, R550 for an IRP6 provisional return, and R699 for an ITR14 company return; TaxTim lists its typical starting cost as from R215, compared with R1,000–R2,000+ for a traditional tax practitioner.
- Free registration: Users can register and start their tax return for free, and TaxTim offers free or discounted access through partner organisations.
- Expert backup: Every package includes guided filing, SARS data import, automated checks, one-click submission, and access to tax expert support.
- Credentials: TaxTim is supported by a SARS-registered tax practitioner (PR-0009352) and its site is hosted on Amazon Web Services infrastructure.
Who It's For
TaxTim is aimed at South African individual taxpayers who want to file their ITR12 returns without hiring an accountant, as well as provisional taxpayers and small business owners who need IRP6 or ITR14 returns completed. It suits salaried employees, freelancers, and students who want guided filing at a lower cost than a traditional practitioner, plus anyone who prefers a done-for-you option through the File For You service. Users looking for free or discounted access can also check whether a partner organisation they belong to offers TaxTim benefits.
FAQ
What is TaxTim?TaxTim is an online service that helps South African taxpayers complete their tax returns through plain-language questions and submit them directly to SARS via eFiling.
Is TaxTim free to use?Registration and starting a tax return are free, while paid filing packages start from R249 for individual returns, with free or discounted access available through partner organisations.
Does TaxTim connect to SARS eFiling?Yes, TaxTim links to a user's eFiling profile to import tax data automatically and to submit the completed return to SARS with one click.
Can TaxTim file my return for me?Yes, the File For You service lets a registered tax practitioner prepare the return, send it for the user to check, and submit it to SARS once approved.
How does TaxTim compare with a tax practitioner?TaxTim offers step-by-step guidance, automated checks, refund maximisation, AI assistance, and expert support at a typical cost from R215, whereas a practitioner typically charges R1,000–R2,000+ and handles everything on the user's behalf.
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